Kiwengwa Beach Resort

After a disastrous start to our holiday at another “resort” (see my review), we walked the beach to look for an alternative hotel and decided to check into Kiwenga Beach Resort. Great service from Victor (Manager). We got a brand new room. Very recently completed. Modern, stylish and everything we needed. They organised a taxi to take us to the “other resort” to check-out and bring to the resort. 3 x public pools (and private pools at some rooms) 3 x restaurants Gym Spa Tennis court Excursions (although maybe better to haggle on the beach for better prices) On beach jacuzzis On the beach direct access Walking distance to other local restaurants and the ll Pontile pier bar (see my other review) & restaurant (worth a visit during happy-hour) Great personal service from Zabron (Restaurant Manager from the restaurant) as we was introduced to him when they heard my wife is Vegan. Came to chat every time he saw us and even had the chef prepare special vegan food for my wife. (A couple of times) Angela (Customer Service) came to speak to us every time she saw us to ask how everything is going. I even remember everybody’s names (a first for me). That is how interactive all the staff is. If I had to be critical (and had to think hard for one), I would have loved a pool-menu and service to order “small eats” but this is definately not a deal breaker. Can definately recommend and will go back. Staff: 9/10 Food: 8/10 Cleanliness: 9/10 Maintenance: 9/10 Value: 9/10 Overall: 9/10 Hotel security on point as they ensure guests don’t get harassed (to much) by private local excursion sales people. Another great supporting gesture by the hotel is to allow the community to sell their products around the pool area on a Friday evening. This also allows customers to browse in a calm, relaxing environment and to buy from the locals. Really nothing bad to say and had a lovely 6-days here.

Victor the manager went beyond our expectations and provided 7* service to my family.He is very humble and every smiling.The level of his hospitality is way above anything we could imagine.He is very quick and accurate to solve any guest issues.The hotel is lucky to have him around.The food was good but variety was lacking except for African and seafood restaurants.I will visit again as long as Victor still works there.Said at reception was helpful too.

First and foremost its the wonderful staff! They are doing above and beyond to make your stay the best possible. Service is great. Location is excellent, beautiful beach. Rooms are big and comfortable and clean, though can be maintained bit better in terms of wear and tear. Food variety is wide and rich and food staff is amazing! The staff of the hotel is always welcoming, smiling, trying to make you fell welcome and assist in every possible way. They upgraded my room to presidential Suite and were very attentive. Pool and fun activities are very nice. Bottom line - very good place that is primarily the staff that makes it the high score of 9 pts i gave them.

The location is super nice, the food very good and the people working in the hotel very friendly. Especially Harry from the reception gave us a warm welcome and helped us feeling us at home these days. There is a lot of fun activities to do during the day and every night there is some entertainment, like live music or African dancing. Really enjoyed our stay here!

I really enjoyed my stay at KBR! Great team and always helpful. Harry, Stella and all the others made the week in Zanzibar really special. You can easily pay in any currency you have which is really convenient. The SPA IS AWESOME! Great service, and really affordable!